HELP & SUPPORTHer Visit — Help & Support
Welcome. However you got here, we're glad you did. This page is where you can find answers on your own, and reach a real person when you'd rather ask.
We can help with your account, getting the most out of the app's features, technical difficulties, and general questions. You don't need to sign in to use this page, and there's no such thing as a question that's too small.
What we can help with
Your account
Signing in, resetting a password, updating your details, or managing your subscription.
Using app features
Tracking appointments, medications, symptoms, or lab results, and printing your health summary.
Technical difficulties
Something that won't save, a page that won't load, or a document that won't open.
General questions
Anything else on your mind about Her Visit. If we don't know the answer, we'll find it.
Frequently Asked Questions
Tap a question to see the answer.
Logging in & your account
Finding your way around
Troubleshooting
Contact Support
Send us a message and it comes straight to our inbox. A real person reads every note, and we answer as quickly as we can. Tell us what you were trying to do and what happened, and we'll take it from there.
Send a support messageinfo@hervisit.com
The contact form delivers your message to this same inbox.
We usually respond within one to two business days. Messages that include the page you were on help us answer faster.
Her Visit is not a medical service and does not provide medical advice. For health emergencies, call your local emergency number. Please don't include sensitive medical details in a support message.